Free Delivery Worldwide

We are proud to offer free delivery worldwide.

So far we've sent duvets to Germany, the UK, the Netherlands, Belgium, Luxembourg, Italy, Spain, France, Greece, Austria, Sweden, Iceland, Dubai, the US, Canada, Australia, Japan, Russia, Korea, Hong Kong and China (update: we stopped adding countries ;-)!

Tracking

When your order is sent you will receive a Track & Trace code which you can use to follow the progress of your order.

Delivery Time

Delivery times will fall within the following ranges:
- UK / European delivery: 8 to 25 working days
- Overseas (Outside Europe) delivery: ad 5 to 10 working days

Workshop UK Delivery Time
   
Dickenbergh 10-15 working days
Dickenbergh Manufaktur 10-15 working days
Kauffmann 20-25 working days
Kauffmann 1st Class 20-25 working days
Otto Keller 8-10 working days
Falkenreck 8-12 working days
Bielefelder Verse 8-12 working days
Dauny 15-20 working days

Note: Most workshops close during holiday periods. Please allow extra working days for delivery during these times, especially between Christmas and New Year.

Your Order Status

A copy of the automated order confirmation (containing your order number) will be sent to you by email. Should you have any questions about the status of your order, please call or email us. We will be able to update you regarding the status of your order.

Receiving Your Order

Your order will be delivered to the address given by you at the time of buying. All goods will be delivered in accordance with EU law for purchases from abroad. This includes a mandatory 14 day return period. However, at Downduvet.co.uk we want you to be completely satisfied with your duvet. Any duvet bought with us can therefore be returned up to 100 days after your initial purchase.